12 Eastham Street Worcester MA 01604 manny_borges@hotmail.com

Home    508-799-2430 Cell        508-735-1705

Manuel B Borges

 Certifications

MCT, MCSE + Security,  MCP+I, MCDST, A+, Network+, I-Net+, CIWCT, Security +

Skills

Software: SharePoint 2003 - 2010, Project Server 2007, MS DOS to Windows 2012, Linux, Powershell, various scripting (vb, powershell, cmd), MS Office, SQL Server 2000 to 2008, Exchange 5.5-2010, IIS, ISA, Backup Exec, VMware esxi , LAMP, Extensive Active Directory knowledge, DNS expert, multi vendor VPN, several forms of clustering, Web farm design .

Hardware: F5 LoadBalance and Wide IP products, Enterprise server class systems, Cisco routers, switches ASA,  NetScreen routers, HP tape Libraries, iSCSI and fiber channel SAN solutions 

Experience

May 2011 – current     Monster Worldwide                                                                     Maynard, Ma

Senior Production Systems Engineer

·     Release Lead for UK Department for Work and Pensions  project – Multi million dollar project with 2 high security active/active datacenters to create the UK gov nation jobs system.

·     Senior level of escalation, actions, and approval to respond to any global production incident.

·     Subject matter expert for wide area network and fault tolerant farm design.

·     Created extensive scripts and custom tools with Powershell.

·     Supported SDLC process and maintained all 8 full scale environments.

·     Managed several major software releases and deployments to our global data centers.

·     Individual technical contributor in many technical projects.

·     Farm Owner and POC for a substantial portion of the Monster websites solution.

·     Subject matter expert and key contributor for security audit and design.

·     Facilitate collaboration between groups of highly skilled but fundamentally disparate skills

·     Work closely with Architecture and senior management to drive change

Nov 2008- May 2011   Softscape International  / Sumtotal Systems                           Burlington, Ma

Senior Systems Engineer

·     Planned and executed facility and data center moves

·     Manager of global help desk and was the global escalation point for all issues.

·     Performed migration, virtualization, and integration of Softscape infrastructure into Sumtotal including servers, applications, Active directory migration, Exchange migration and routing.

·     Managed vendor contacts for all aspects of datacenter and corp operations from Electrical and HVAC to software licensing and hardware procurement

·     Configure and manage Cisco routers, ASAs, and switching systems

·     Rebuilt entire Exchange environment then migrated from 2003 to 2010

·     Implemented SharePoint 2007 based knowledge management solutions

·     Managed disaster recovery for corporate and hosting environment of over 200 servers

·     Created deployment system and migrated all end users to Windows 7

·     Managed large scale datacenter operations for multiple sites

·     Virtualized 60 percent of the corporate datacenter systems using ESXI servers

·     Created, maintained, customized Dynamics CRM 4.0

·     Implemented hosted Asterix based IP telephony system

·     Planned and executed several datacenter cleanup projects.

·     Managed several company programs, such as our Microsoft Partnership

Sept 2008- Sept 2010  Advanced Technologies Trainer / IT Consultant

·     Taught  Microsoft Official Curriculum tracks at American International College.

·     MS VIP Vista Essentials Beta tester and Windows 7 beta tester .

Sep 2004- Feb 2008   Managed Business Solutions / Hewlett Packard     MA

Systems Analyst

·     System Manager of SharePoint Portal Server 2003 Server Farm used for confidential access by HP Indigo Digital Press customers

·     Lead Project manager for intra and inter system dev projects

·     Managed and designed resource site moves and migration projects

·     Managed and designed customized site and content structure for HP Indigo in six languages for over 9000 users

·     Served as central point of contact for business lines

·     Maintained and customized database / ASP applications

·     Audited security, performance, and server farm usage

·     Developed web forms, surveys, sub-sites and other specialized web content

·     Managed vendor contacts and initiate procurement of resources

·     Created dev test farm on virtual  platform

·     Authored support documentation and HP whitepapers

Oct 2002- 2004   Independent   Contractor                                            Massachusetts / New England

Advanced Technologies Trainer / IT Consultant

·     Taught advanced technical courses for Roger Williams University

·     IT Liaison and implementer at Staples Corporate HQ for nationwide START II Project POS system reintegration 

·     Recovered/Redesigned/Repaired 6,000 user, multi-site Active Directory of town of Chicopee school systems, and Public Web system for and Chicopee Public Cable Access Station.

·     Designed Voice over IP Infrastructures as senior design consultant for Logic Communications working with Netscreen routers, Comdial IP phone system, and Altigen IP  phone system

·     Delivered MCSA Track for Holyoke Community College

·     Delivered advanced technical training for corporate customers including HP, RSA, AAA, and USAF as the preferred contractor for Glow Training Centers

·     Volunteer Tutor for Comp-Sci students at QCC

1996 - 2002                        Compteam/CompUSA                   Region 5 / Northeast

Senior Advanced Technologies Trainer MCT

·     Supported operations for nine centers including Domino R5 Servers and Exchange 5.5 servers, and provides solutions across the country on a per request basis

·     Worked on roll out, testing and training of Lotus Notes R5 to two thousand-user base for Stop and Shop HQ

·     Worked on regional product life cycle and planning projects

·     Created installed and managed 2 VUE testing centers and 9 MOUS testing centers

·     Re-engineered 11 locations automated application installations for ease of use. Included batch scripting, rewriting driver INF files, centralized virus protection and image restore system

·     Created and administered central secure internet accessible web server for scheduling and interdepartmental communications. Implemented terminal based system for administration and set up automated back up system

·     Specialized in Microsoft Active Directory Design and Security Design Training

·     Most requested AT Trainer in the country and highest class review scores

·     Designated trainer of choice by the FAA, IBM TSS group, Phillips Medical, Logic Communications   and Honeywell

·     Delivered Microsoft Certified, Network Plus, A Plus, CIW, I-net Plus as well as custom training to simulate customers live systems and test implementations in a learning environment

·     Official Microsoft Presenter for Direct Access hot labs and seminars on Active Directory, Security, XP, SharePoint and deploying/migrating infrastructures

·     Part of MCT front line group for testing and delivering Windows XP Deployment and Administration classes

·     Delivered MCSE tracks for U-mass Amherst and Framingham State College

1993 - 1996           Computer City /Tandy                                          Framingham MA

Lead PC / Sales Technician

·     Diagnose and troubleshoot systems

·     Install upgrades and replacement parts in PCs

·     Performed Onsite Delivery and installation of PC machines.